Due to my busy schedule and inappropriate knowledge about document submission to WES for Educational Credential Assessment, my Canada PR case was getting delayed. Worriedly, I consulted my immigration agency Aptech Global and told them about my concern of not able to send the appropriate documents on time to WES. They were helpful in suggesting me that they will courier documents on my behalf provided I give them the documents which they need on priority basis. I got a sigh of relief when Aptech Global agreed to courier relevant documents to WES. Really, the team knows how to build a customer relationship. I am hopeful of their support in my rest of process as well.