I have applied for Canadian Permanent Residence. Currently, residing in USA, I did my education from India. To apply for Educational Credential Assessment, I needed transcripts of my educational degree; unfortunately I do not have any relative or known person residing in India that can help me in arranging my transcripts. On top of that, my University does not have an online process of arranging transcripts. Thus, I contacted my immigration agency ‘Aptech Global’ to arrange my transcripts by contacting the university. The team was so helpful and understanding that they hired agent to collect the transcripts on my behalf. It is only because of Aptech Global that I was able to apply for ECA because of their timely decision. Not only this, I got a positive Educational Credential Assessment Report. I would like to thank Aptech Global for helping me when I needed the most.