As of till now Aptech People were very helpful and cooperative but in later stages of my PR Application when I faced some money issue as due to my personal reason my father was hospitalized and request my full refund from their side they refused at that time but suggest me to hold the case and assured me to reprocess the case whenever I feel comfortable to restart my process again as I was highly taken back with this gesture as once money taken nobody will give this kind of assurance but Aptech help me in this situation I am grateful to these guys.